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Payment and Postage Policies

  • Payment is to be received prior to shipping of item. Payment can be made either by paypal or direct bank transfer.
  • Prices listed are Australian Dollar. For international shipping please contact to get a quote.
  • Domestic items are sent registered post via Australia Post unless otherwise agreed.
  • Return Policies

  • A refund will only be provided where the item is defective.
  • Custom Policies

  • The availability of custom orders is solely at my discretion.
  • Embroidery designs can only be from selection provided.
  • Envoy Nappies reserves the right to refuse any requests to embroider pictures or words that may be considered inappropriate. This includes suggestive or explicit wording. As a guide if I do not consider it appropriate to be spoken by a child I will not do the embroidery.
  • Every effort will be made to post custom orders as soon as possible from receiving the completed custom request form, however, this is not always possible. Where an order has not been completed and posted within 6 weeks a refund will be offered.
  • There is no assumption that any nappies made by custom order purchases are unique or 'one-offs'.
  • Nappies will be made to the standard Envoy Nappy patterns.





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